TONGTONGTONG
Delete your account
This page is the web route required by Google Play for apps with accounts.
In the app (fastest)
- Open Settings on the title screen.
- Tap Account.
- Tap Delete account and enter your password to confirm.
This immediately deletes your Firebase account, your cloud save and its history. Progress on that device stays, as a guest.
If you cannot open the app
Email hello@zhongbei.tech from the email address you used, with the subject “Delete my TONGTONG account”. We verify the request and delete the account within 30 days; usually much sooner.
What is deleted
- Your Firebase Authentication account (email address and password hash).
- Your Firebase user ID and the cloud save (stars and best scores).
- The cloud save's version history, subject to Cloudflare's backup retention window (up to 30 days).
What is not deleted
- Progress stored only on your device. Use Settings → Reset progress, or uninstall the game.
- Standard security logs kept by our providers for abuse prevention, which expire on their own schedule.